We, Hameon Pty Ltd (referred to as ‘Red Scooter Catering & Event Management), understand the importance of protecting your right to privacy and have therefore prepared this statement to help you understand how we aim to protect the privacy of your personal information.
In this document we outline what details we keep about you and why we need these details.
The new Privacy Amendment (Private Sector) Act 2000 amends the Privacy Act (from 21 December 2001) to include laws that regulate the way private organisations, like Red Scooter, handle personal information, including very sensitive information.
The Act contains 10 National Privacy Principles that regulate, among other things, how organisations collect, store and protect the quality of personal information. Also, how these organisations should use and share personal information with other organisations. The National Privacy Principles form part of all our procedures and policies and the way personal information and details are administered.
There is a summary of the National Privacy Principles at the end of this communication.
What personal information will Red Scooter keep about me?
Red Scooter collects personal information from clients and other associates to assist in providing our range of products and services. The type of personal information we collect about you may include your name, address, telephone number, fax number, email address, company and/or business information and details and other details appropriate to the products and services Red Scooter provides.
Red Scooter collects personal information when users use the Red Scooter website to lodge their personal details, resume, company details and information, and when users change or update any of these details, or if users send Red Scooter documents containing personal information.
Risks of using the internet
You should note that there are security risks in transmitting information via the internet. You should assess these potential risks when deciding whether to use our on-line services. If you do not wish to transmit information via the Red Scooter website, there are other ways in which you can provide this information, such as by mail, telephone or on-site visit.
Collection of browsing information
When you browse the Red Scooter website, our service provider logs the following information for statistical purposes:
your server address;
top level domain name (for example .com, .gov, .au, etc.);
the date and time of your web-site visit;
the pages you looked at;
the documents you down-loaded;
the previous site you visited; and
the type of browser you used.
We will not try to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs.
The Red Scooter website is ‘cookie’ free, which means we will not send you any unsolicited information after you have accessed our website. We will only record your e-mail address if you send us a message. It will not be added to a mailing list unless specifically requested by the user.
Why does Red Scooter need my personal information?
The personal information Red Scooter collects about you is used to correspond with you and to provide you with other products and services from Red Scooter.
If you choose not to provide your personal information, it may mean that we will not be able to provide these services to you. There are other organisations that are connected to the services we provide to you and which may have access to your personal information.
Member and affiliated organisations of Red Scooter Catering & Event Management..
Web development companies – organisations contracted to develop and maintain the Red Scooter website.
Auditors and Regulators – organisations that ensure Red Scooter is complying with legislation and contractual obligations.
Can I see the personal information Red Scooter has about me?
Under the National Privacy Principles, you have a right to know what information Red Scooter holds about you, and you are entitled to see this information to ensure it is correct. To obtain this information, please contact Red Scooter to ask for your personal details. The Privacy Act gives limited circumstances in which some or all access to this information may be denied. If this applies to you,Red Scooter will explain this to you when you ask for your information.
How can I contact Red Scooter?
If you want further information on how Red Scooter handles personal information, or if you want to discuss a possible breach of privacy, please contact Red Scooter in one of the following ways:
By phone on (03) 9527 6846.
Write to: Red Scooter
3 William Place
East St Kilda VIC 3183
Visit Red Scooter at 3 William Place Balaclava VIC 3183, or
By e-mail at firstname.lastname@example.org, or
By fax on (03) 9527 7856
If you are unsatisfied with the resolution of any questions, you can refer the matter to the Privacy Commissioner by calling 1300 363 992.
Summary of the National Privacy Principles
Red Scooter is bound by National Privacy Principles We will abide by the National Privacy Principles at all times.
We will collect personal information (where reasonable and practicable) directly from you. We may at times collect your personal information directly from other sources.
Using and sharing information
Red Scooter will use your personal information to provide our services relevant to you. This is known as a ‘primary purpose’. If we need to use your personal information for another reason, or secondary purpose, like a marketing campaign, we will ask your permission to do so. If we are unable to get your permission before sending our communication, we will give you the opportunity to opt out of any future direct marketing campaigns at the time of mailing to you.
Keeping information accurate and up to date
Red Scooter will ensure that the personal information we collect to provide our products and services to you is accurate and complete. We will do this by ensuring that you have the opportunity to advise changes in personal details at all times.
Keeping information secure
Red Scooter will not misuse or change your information without your knowledge. We will not share your information with anyone who doesn’t have authority to see your information. To make sure of this, we will regularly audit access to the systems that support Red Scooter and make sure that other organisations we deal with have Privacy policies adhering to the National Privacy Principles.
Where we collect sensitive information, we will only use it for providing Red Scooter products and services to you. We won’t use it for any other purpose or share it with anyone else without your permission.