RED SCOOTER: GENERAL EVENT INFORMATION
Red Scooter: General Event Information, has a very individual way of looking at how we run every aspect of our function rooms business. We recognise what Douglas Adams called the ‘fundamental interconnectedness of all things’. In other words, no aspect of Red Scooter exists in isolation. One philosophy, one approach. It influences everything we do. It can be summed up in one word…… sustainability.
No need to worry – these services are included complimentary when you have your event with us.
Hire of multimedia projector, projection screen, speaker system link, sound system, lectern, stage riser and profile lights (excludes AV operator).
The client has access to the venue 2 hours prior to the commencement of the event and 1 hour after. An additional charge may apply if earlier or later access is required. Red Scooter must be notified at least 72 hours prior to the event regarding arrival and load out times of equipment etc.
MINIMUN GUEST NUMBERS
Hamilton Room From 160 guests (Dakota & Madisson)
Madisson Room From 120 guests
Dakota Room From 60 guests
You can make a tentative booking with us for your preferred date and we will endeavor to hold this for you for up to 7 days. Red Scooter reserves the right to take a confirmed booking over any tentative booking but we will give you first option to confirm wherever possible.
DEPOSIT AND CONFIRMATION
We require a deposit and email confirmation to confirm your booking.
I $500 Deposit
DEPOSITS AND REFUNDS FOR CANCELATIONS
We share your disappointment if you are unable to proceed with your event. Should your event be cancelled or postponed, please check our terms and conditions which clearly set out how we deal with these.
FINAL NUMBERS AND FINAL PAYMENT
Red Scooter requires notification of your final number of guests attending your event, 10 working days prior to the date. Full payment is required 7 working
days prior to your event, in cash, bank guaranteed cheque, direct payment (into our account), or by approved credit card (a surcharge does apply to
credit card payments). Payment must be received in full prior to your event, in order for it to proceed. Please note: any significant changes made to seating plans and booking details within 10 working days of the event will incur a further administration fee, to be charged hourly at $55/hr and must be paid prior to the commencement of your event. Please check with us for any further costs, to avoid misunderstandings.
RED SCOOTER: GENERAL INFORMATION
Red Scooter is an Event Space and Event Management service all rolled into one. We have been located in Balaclava / East St Kilda for the last 25 years, and we are still the most award winning function & wedding venue in Melbourne!
To give you a brief about Red Scooter: General Event Information and our standard event services I have outlined below a quick step by step process of how we run our events….
FLOOR PLANS AND RUN SHEETS
Red Scooter’s Event Coordinator creates running sheets, floor plans and designs a check off list based around the individual clients needs.
CONFIRMATION OF DETAILS
The client and the Event Coordinator work very closely (including a two hour Confirmation of Details’ meeting), to ensure no stone is left unturned.
Red Scooter has weekly Management Meeting, where all managers attend and discuss the upcoming events in detail. This is to ensure all finial checks and questions have been covered.
Red Scooter has a specially created ‘Intranet’ for all staff to access all upcoming events. Floor plans, running, menus, etc are available for the staff to familiarise themselves with the event before briefing.
EVENT SET UP
On the evening the venue is fully set-up a minimum of four hours before the event. This includes lighting, sound checks, final walk through and staff briefing.
OUTSIDE SET UP
Red Scooter’s security and parking attendants arrive a minimum of an hour before the event to set-up parking signing, placing of red carpet / bollards from entry doors and final cleaning for the street.
All of Red Scooter’s staff are required to wear uniforms, to be groomed appropriately and have proof of ID.
As guests arrive to the venue, the parking attendants greet the guests and show them where to park (Red Scooter has 120 free car parking available).
Once guests have parked their cars, they will walk up to the allocated entrance (either Madisson or Dakota), and be greeted / welcome by Red Scooter security. Security will tick each guests name off a list, and to be shown up the main stairwell. If there are any guests who require disable access, Security will show the guests the disabled lift and let the Operations Manager to know to greet the guest at the top of the lift.
All Red Scooter staff from floor, security, kitchen, etc = are linked into internal radios. This ensures all staff can speak to one another, and ensure the event runs smoothly.
In the in the venue, the Operations Manager runs the evening. They are in charge of ensuring the event runs correctly to the running sheets, and every guest is looked after.
The Security and Parking Attendances will remain outside at all times. This is to ensure all guests’ cars are secure, and if any guests are smoking they feel safe. The twenty five years that Red Scooter has been operating, there has never been any vandalism to any guest’s propriety.
Red Scooter has four sets of staff member on the floor during the event. One: Operations Manager, who produces the event. Two: Bar Staff, they all poor drinks and refresh glassware. Three: Beverage Floor Staff, the staff offer roving beverages, table service and help the Bar Staff with refreshing glassware. Four: Food Service Staff, the staff are only allocated to running and serving food. This style of service means the flow of the event does not change, and guests never have to wait to be looked after.
GUEST SMOKING AREA
As the event is under way, there are always a number of guests who are smokers. As Red Scooter is a non smoking venue, guests would have to exit the venue to the ground level. The security show the guests where they can smoke (in an allocated area, with smoking signs and some seating are available). The security will stay with the guests until they move back into the venue.
If there are any specific formalities through the evening, and the clients would like all guests to be in the venue at this point. The Operations Manager, calls down to Security with the radios, and asks the Security to make sure all guests on the ground level come back in the venue.
As guests exit the venue, the security and parking attendants once again ensure all guests leave safely. This could be by providing taxies, walking guests to their cars, or by making sure that guests who are intoxicated (whom the security feel they are over the road limit as per the guild lines of the Responsible Service of Alcohol Victoria), do not drive home. In this instance the security would find alternate transport for the guest.
YOUR OPINION MATTERS
After the event is completed the Event Coordinator will call and send a survey to the client, to find out how the event went from their perspective.
If you have any questions about Red Scooter: General Event Information, or would like any more information about Red Scooter: General Event Information, please don’t hesitate to call us on 03 9527 6846.
We’re looking forward to welcoming you and your guests to Red Scooter event and to giving you a wonderful, memorable experience.
Read more about Red Scooter: General Event Information to find out why we should be your next corporate event venue.
ABOUT THE AUTHOR
WHY IS RED SCOOTER MELBOURNE’S MOST POPULAR WAREHOUSE VENUES FOR EVENTS?
It boils down to one simple thing: our mothers raised us right!
Our mums taught us to:
Be considerate of others and their things
Treat others like we want to be treated
Go the extra mile to make people happy
Thanks to these simple life lessons, Red Scooter has made it a point to go above and beyond to give each customer EXACTLY what they want.
THERE’S NO PARTY LIKE A RED SCOOTER PARTY!
An award-winning venue, with flexible style, unique décor, and tip-top service.
Creative and professional event planners who work with you to create a function that will blow your guests away with fun and entertainment.
Top-quality catering and service, from signature cocktails to on trend food carts.
If you want only the best for your events in Melbourne, you should make Red Scooter your first choice.
OUR AWARD WINNING VENUE IS AVAILABLE FOR YOUR EXCLUSIVE USE
LOOKING FOR MORE?
The Red Scooter: General Event Information ideas listed here are only a sample of what Red Scooter The Unique Events Venue can provide at our New York inspired warehouse venues. We can tailor any function package to suit your needs – and this is only limited by your imagination. We specialize in making every occasion a unique experience – from your guests arrival to the last dance we will help bring your dreams to life at Red Scooter.
Visit us just outside of Melbourne’s CBD, and talk with our professional event planners to see how our award-winning event planning service can help you create the function of your dreams! Your satisfaction is our guarantee, and we’ll take all of the stress off your plate – freeing you up to enjoy the celebration you deserve.
Our convertible warehouse chic event space allows you to put your best event forward. With modern, customisable venues for up to 380 people. Each of our venues lends itself as a blank canvas for you to fully customise.
OUR FOOD CART BROCHURE
Learn about the latest trends in event catering
AND OUR HISTORY OF EXCELLENCE
Red Scooter is proud of its achievement being voted the Best Function Venue according to Restaurant and Catering Victoria. We have also been commended as The Sustainable Business Award from the Environmental Protection Agency for our responsible environmental practices.
“WE STRIVE FOR A NEW YORK VIBE – AN EXCITING, COLOURFUL, SPARKLING MELTING POT OF CULTURES, CUISINE AND DÉCOR…”
Eammon Hamilton – Director of First Impressions
QUESTIONS TO ASK WHEN CORPORATE EVENT PLANNING When corporate event planning, you can’t just focus on the activities and seminars that will be held during the event. You’ve got to think about all the “behind the scenes” details that are necessary for making the corporate event a success. WHEN LOOKING AT CORPORATE EVENT VENUE’S HERE…